Ward and Smith, in partnership with Oddr, has been honored as a nominee for The International Legal Technology Association's (ILTA) 2024 Trailblazer of the Year Award, recognizing innovation and collaboration in legal technology.
This nomination, featured in the ILTA Awards of Excellence magazine, highlights the firm’s commitment to streamlining operations and enhancing client satisfaction through cutting-edge solutions.
Ward and Smith partnered with Oddr to revolutionize its invoice management processes. The goal was to minimize outstanding payment delays and reduce write-offs, particularly for aged invoices, by consolidating preparation, delivery, and payment processes into a unified, automated system. By leveraging Oddr’s innovative platform, the firm has significantly elevated the invoice experience for both clients and internal teams.
Leadership Perspective
Charles Collins, Ward and Smith’s Director of Information Technology, emphasized the project’s transformative impact:
“Our collaboration with Oddr allowed us to automate and optimize critical processes in ways that not only modernized operations but truly improved the client experience. This nomination reflects our ongoing commitment to innovation and excellence.”
Jennifer Sutton, the firm’s Director of Finance, added:
“The Oddr platform seamlessly integrated into our operations, reducing manual interventions and enhancing efficiency across the board. It’s rewarding to see this project recognized as a trailblazer in legal technology.”
A Collaborative Success
Oddr’s approach was iterative, incorporating continuous feedback and fostering collaboration with over 130 industry experts, including CFOs, CIOs, and Directors of Finance. Together, Ward and Smith and Oddr navigated challenges by maintaining transparency, open communication, and hands-on user experiences. A phased rollout ensured smooth adoption across all stakeholders, from internal teams to clients. You can read the full nomination featured here.
